Privacy Policy

Last updated: 17th July 2024

KreativeStores Privacy Policy

KreativeStores is a platform that empowers content creators to create online stores to sell digital products and to offer one-on-one sessions with their fans or followers. This privacy policy explains how we collect, use, store, and share the personal information you choose to share with us when accessing or using the KreativeStores website, located at www.kreativestores.com, or any successor websites, including any and all international and mobile versions thereof (collectively, the `"`Website`"`) OR integrated payment platforms.

By registering with KreativeStores, using, or accessing the Website, you consent to the practices outlined in this Privacy Policy. Additionally, you must abide by the KreativeStores Terms of Use when using the website. If you have any questions or issues about this statement, please contact us at info@kreativestores.com.

Google API Services Data Disclosure

The KreativeStores client app uses Google APIs when you use your Google account to sign in or add a calendar to KreativeStores one on one sessions booking feature.

KreativeStores's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

The KreativeStores app doesn’t transfer information received from Google APIs to any other app.

What Data We Gather and How We Use It

When you register with KreativeStores and create a user profile to use kreativestores features, you provide us with personal information such as your store name, email address and password.

On KreativeStores, if you decide to create a content creator profile, the website will gather some profile data. The information you supply when you register with KreativeStores may include your store name, email adress, password and other details.

Furthermore, KreativeStores may collect demographic information such as your birth year, gender, country of origin, and any other personal or preference information that you provide to us in order to provide a better service, as well as other services provided by KreativeStores and as otherwise described in this Privacy Policy.

When you visit the Website, we collect your IP address, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track movements in aggregate, and gather broad demographic information for aggregate use. Your IP address and other details are not linked to any personally identifiable data. All website users‘ information is obtained in this manner.

By communicating with other users (including, but not limited to, booking one-on-one sessions), you consent to KreativeStores storing the discussions you have with other users on our servers. You are aware that a user may be able to save a discussion you had with them even after you erase it. You also consent to us keeping, using, and scanning copies of your discussions for a brief period of time purely for testing and improving our messaging services, delivering personalized features to you, and filtering spam and viruses.

By enrolling with KreativeStores, you gain access to establish a personal profile, form relationships with other users, send messages to other registered users, do searches and queries, and join groups and social networks. We collect this information so that we can deliver services to you, offer personalized features, and for other purposes indicated in our Privacy Policy. Most of the time, we keep this information so that you can simply access your content creator list or go back and check previous communications you‘ve sent. We typically maintain a backup copy of the previous version of the information you update for a reasonable amount of time to enable reversion to that information‘s previous version.

In addition, we utilize “cookies“ to gather and save specific data from your browser. A cookie is a piece of data that is saved on the user‘s computer and linked to personal data about the user. Cookies help us monitor user activity on the site and verify that they are logged in. Cookies don‘t hold any data that can be used to identify an individual. These cookies expire or are deleted when the user closes their browser.

Your Information: Sharing and Disclosure

KreativeStores shares and discloses your information with other parties (i) in order to develop and provide the services, (ii) with your consent, (iii) as required by law, or (iv) as detailed below:

  • If, when you register with KreativeStores, you identify yourself as a member of a group or corporation that is affiliated with or has a relationship with KreativeStores, KreativeStores may provide that group or corporation with individual non-anonymous reports that may include any or all of your profile data, detailing your use of the Website and any feedback you or your clients have reported to KreativeStores regarding your interactions. The organization or group may use this data to administer the KreativeStores program, track participant activity and assess their progress, as well as to advertise KreativeStores and the services the group offers to its members.
  • KreativeStores may provide aggregated, anonymous information in reports to third-party entities, including but not limited to groups, companies, or organizations with which KreativeStores may have a connection.
  • KreativeStores may use your details, including your name, likeness, and personal information, with or without your specific agreement, in conjunction with publicizing KreativeStores program accomplishments.
  • Some aspects of your profile may be exported to Third Party Sites that promote content creation, as well as social networks that cater to content creators and business professionals, in order to promote and notify prospective users of opportunities available on the Website. Your name, country of residence, and other information you provide when registering with KreativeStores are just a few of the features that may be exported to and displayed on such Third Party Sites.
  • KreativeStores may provide information to third-party firms with whom we may contract to conduct services on our behalf. These services might involve mailing and email delivery, customer relationship management, customer service, development and research, data analysis, fraud prevention, and payment processing. The third parties we work with to supply these services will only be allowed to collect the personal data they need to do so, and they will only be allowed to use it to deliver the relevant services to us.
  • We may be required to release user information in response to authorized requests, such as subpoenas or court orders, or to comply with relevant laws. Additionally, we reserve the right to disclose account or other information when we believe it is required by law, to protect our rights, interests, or property, to stop fraud or other illegal activity committed on KreativeStores or under the KreativeStores name, to stop threats against the physical safety of any person, or to stop a violation of KreativeStores policy. Information exchange with other businesses, attorneys, agents, or governmental organizations may fall under this category.
  • If the ownership of all or substantially all of KreativeStores or the Website changes, your information may be transferred to the new owner so that the Website can continue to operate. Your user information would continue to be governed by any applicable Privacy Policies in any such transfer of information.

Communications From the Site

Users may from time to time receive newsletters, information on KreativeStores services, messages regarding participation in KreativeStores, and advertisements from third parties that have been permitted by KreativeStores. Users cannot opt out of receiving certain communications that are required for them to use KreativeStores. Users with deactivated accounts can choose not to receive these mails.

Customer Service

We communicate with users to offer requested services and to resolve issues with their accounts. Depending on the communication‘s nature, we can respond via phone, email, or normal mail.

Links

There are links on this website to other websites. Be advised that KreativeStores is not liable for the privacy policies or any actions taken by such other websites. We advise our users to read the privacy policies of any website that collects personally identifiable information when they leave our website in order to be aware of their rights. Only information gathered by this website is covered by this privacy statement.

Surveys

Through surveys, we occasionally ask users for information. Contact information (such as name and email address) may be requested, or the information may be connected to your KreativeStores account, which already has this information. In order to follow up on the survey, contact information can be utilized. The results of the survey will be used to monitor or enhance how effectively and how much users are enjoying using this website and KreativeStores‘ services. Unless we provide prior notification and a choice, we do not disclose users‘ personally identifiable information collected through such surveys with third parties. Although we might employ a third party to carry out these surveys, they are not permitted to utilize users‘ personally identifiable data for any unrelated reasons.

Security

To safeguard the information of our users, this website utilizes technical and other security measures. Please email our customer service team at info@kreativestores.com if you have any concerns regarding the Website‘s security. Unless otherwise specified in this Privacy Policy, access to personally identifiable information is restricted to KreativeStores‘ employees and independent contractors who need it to carry out a specific duty (for instance, a customer support representative). You commit to keeping your identity and password secure. You publish User Content (as defined in the KreativeStores Terms of Use) on the Site at your own risk. No security measure is flawless or impregnable, so please be aware of that. The acts of other users are beyond our control. Any illegal removal of the Website‘s security features is not our responsibility. You recognize and agree that even after removal, copies of User Content might still be accessible through cached and archived sites, as well as if other users have copied.

Contact Us: If you have any questions about this Privacy Policy, please contact us at info@kreativestores.com or call us directly via +254768793923.